Hybrid/Remote Technical Support Job Trends
Technical Support
UK > Work from Home
The median Technical Support salary for remote/hybrid work is £40,000 per year, according to job vacancies posted during the 6 months leading to 27 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 27 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 339 | 235 | 269 |
| Rank change year-on-year | -104 | +34 | +143 |
| Permanent Technical Support jobs | 132 | 193 | 211 |
| As % of all permanent jobs with remote/hybrid work options | 0.52% | 1.20% | 1.06% |
| As % of the Job Titles category | 0.55% | 1.27% | 1.09% |
| Number of salaries quoted | 114 | 169 | 145 |
| 10th Percentile | £30,000 | £26,250 | £25,000 |
| 25th Percentile | £32,500 | £27,900 | £29,000 |
| Median annual salary (50th Percentile) | £40,000 | £35,000 | £40,000 |
| Median % change year-on-year | +14.29% | -12.50% | -11.11% |
| 75th Percentile | £48,688 | £58,000 | £48,750 |
| 90th Percentile | £60,000 | - | £50,000 |
| UK median annual salary | £40,000 | £35,000 | £40,000 |
| % change year-on-year | +14.29% | -12.50% | +14.29% |
All Permanent IT Job Roles
Work from Home
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts with remote/hybrid work options and matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 27 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent remote/hybrid job adverts matching a recognised job title | 23,986 | 15,252 | 19,303 |
| % of permanent job adverts matching a recognised job title | 94.02% | 94.63% | 96.62% |
| Number of salaries quoted | 16,244 | 8,706 | 12,126 |
| 10th Percentile | £35,000 | £29,000 | £35,000 |
| 25th Percentile | £45,000 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £60,000 | £56,500 | £60,000 |
| Median % change year-on-year | +6.19% | -5.83% | -4.00% |
| 75th Percentile | £80,000 | £77,500 | £80,000 |
| 90th Percentile | £100,000 | £97,500 | £100,000 |
| UK median annual salary | £59,490 | £52,500 | £57,000 |
| % change year-on-year | +13.31% | -7.89% | -5.00% |
Technical Support Job Vacancy Trend for Remote/Hybrid Roles
Historical trend showing the proportion of permanent Technical Support job postings offering remote/hybrid work options relative to all permanent IT jobs advertised.
Technical Support Salary Trend for Remote/Hybrid Jobs
Salary distribution trend for remote/hybrid Technical Support job vacancies.
Technical Support Salary Histogram for Remote/Hybrid Jobs
Salary distribution for Technical Support jobs with remote/hybrid work options over the 6 months to 27 October 2026.
Technical Support Skill Set Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs
For the 6 months to 27 October 2026, Technical Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Technical Support jobs with remote/hybrid work options.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Problem-Solving | 41.7% | 55 |
| 2 | Microsoft | 28.0% | 37 |
| 3 | Customer Service | 26.5% | 35 |
| 4 | SQL | 21.2% | 28 |
| 4 | Windows | 21.2% | 28 |
| 6 | Azure | 18.2% | 24 |
| 7 | Degree | 17.4% | 23 |
| 8 | Cybersecurity | 14.4% | 19 |
| 9 | Continuous Improvement | 12.9% | 17 |
| 10 | Microsoft 365 | 12.1% | 16 |
| 11 | Customer Experience | 10.6% | 14 |
| 12 | Active Directory | 9.8% | 13 |
| 12 | Linux | 9.8% | 13 |
| 14 | Entra ID | 9.1% | 12 |
| 14 | IIS | 9.1% | 12 |
| 14 | Service Management | 9.1% | 12 |
| 17 | Firewall | 8.3% | 11 |
| 17 | Microsoft Office | 8.3% | 11 |
| 17 | Root Cause Analysis | 8.3% | 11 |
| 20 | Oracle | 7.6% | 10 |
| 21 | Validation | 6.8% | 9 |
| 22 | AWS | 6.1% | 8 |
| 22 | Client Onboarding | 6.1% | 8 |
| 22 | Collaborative Culture | 6.1% | 8 |
| 22 | Workflow | 6.1% | 8 |
| 26 | Computer Science | 5.3% | 7 |
| 26 | CRM | 5.3% | 7 |
| 26 | Customer Engagement | 5.3% | 7 |
| 26 | HNC | 5.3% | 7 |
| 26 | HND | 5.3% | 7 |
Technical Support Skill Set Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Technical Support Engineer | 59.8% | 79 |
| 2 | Technical Engineer | 56.8% | 75 |
| 3 | Technical Support Analyst | 14.4% | 19 |
| 4 | Technical Support Specialist | 8.3% | 11 |
| 5 | Audio Visual Engineer | 7.6% | 10 |
| 5 | Cybersecurity Engineer | 7.6% | 10 |
| 5 | Security Support Engineer | 7.6% | 10 |
| 8 | Azure Security Engineer | 6.8% | 9 |
| 9 | Technical Support Consultant | 4.5% | 6 |
| 10 | Active Directory Support Engineer | 3.8% | 5 |
| 10 | Technical Leader | 3.8% | 5 |
| 10 | Technical Support Advisor | 3.8% | 5 |
| 13 | Help Desk Support | 3.0% | 4 |
| 13 | Oracle Support Analyst | 3.0% | 4 |
| 15 | 2nd Line Technical Support Engineer | 2.3% | 3 |
| 15 | Oracle Technical Consultant | 2.3% | 3 |
| 15 | Senior Technical Support Engineer | 2.3% | 3 |
| 18 | 1st Line Technical Support | 1.5% | 2 |
| 18 | IT Support | 1.5% | 2 |
| 20 | Network Support Engineer | 0.8% | 1 |