Hybrid/Remote Technical Support Job Trends
Technical Support
UK > Work from Home
The median Technical Support salary for remote/hybrid work is £40,000 per year, according to job vacancies posted during the 6 months leading to 11 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 11 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 333 | 203 | 269 |
| Rank change year-on-year | -130 | +66 | +136 |
| Permanent Technical Support jobs | 129 | 191 | 201 |
| As % of all permanent jobs with remote/hybrid work options | 0.50% | 1.22% | 1.03% |
| As % of the Job Titles category | 0.54% | 1.29% | 1.06% |
| Number of salaries quoted | 106 | 155 | 135 |
| 10th Percentile | £30,000 | £26,250 | £25,000 |
| 25th Percentile | £32,500 | £27,000 | £28,000 |
| Median annual salary (50th Percentile) | £40,000 | £35,000 | £40,000 |
| Median % change year-on-year | +14.29% | -12.50% | -13.98% |
| 75th Percentile | £50,000 | £52,500 | £48,750 |
| 90th Percentile | £60,625 | £58,000 | £50,000 |
| UK median annual salary | £38,500 | £35,000 | £40,000 |
| % change year-on-year | +10.00% | -12.50% | +14.29% |
All Permanent IT Job Roles
Work from Home
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts with remote/hybrid work options and matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 11 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent remote/hybrid job adverts matching a recognised job title | 24,064 | 14,767 | 18,928 |
| % of permanent job adverts matching a recognised job title | 94.14% | 94.02% | 96.63% |
| Number of salaries quoted | 16,011 | 9,013 | 11,739 |
| 10th Percentile | £35,000 | £29,250 | £35,000 |
| 25th Percentile | £45,000 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £60,343 | £55,000 | £60,000 |
| Median % change year-on-year | +9.71% | -8.33% | -4.00% |
| 75th Percentile | £80,000 | £76,250 | £80,000 |
| 90th Percentile | £100,000 | £95,000 | £97,500 |
| UK median annual salary | £60,000 | £52,500 | £57,500 |
| % change year-on-year | +14.29% | -8.70% | -4.17% |
Technical Support Job Vacancy Trend for Remote/Hybrid Roles
Historical trend showing the proportion of permanent Technical Support job postings offering remote/hybrid work options relative to all permanent IT jobs advertised.
Technical Support Salary Trend for Remote/Hybrid Jobs
Salary distribution trend for remote/hybrid Technical Support job vacancies.
Technical Support Salary Histogram for Remote/Hybrid Jobs
Salary distribution for Technical Support jobs with remote/hybrid work options over the 6 months to 11 November 2026.
Technical Support Skill Set Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs
For the 6 months to 11 November 2026, Technical Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Technical Support jobs with remote/hybrid work options.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Problem-Solving | 42.6% | 55 |
| 2 | Microsoft | 29.5% | 38 |
| 3 | Customer Service | 26.4% | 34 |
| 4 | SQL | 23.3% | 30 |
| 5 | Windows | 21.7% | 28 |
| 6 | Azure | 20.9% | 27 |
| 7 | Degree | 15.5% | 20 |
| 8 | Cybersecurity | 14.7% | 19 |
| 8 | Microsoft 365 | 14.7% | 19 |
| 10 | Continuous Improvement | 13.2% | 17 |
| 11 | Active Directory | 11.6% | 15 |
| 12 | Customer Experience | 10.1% | 13 |
| 12 | Entra ID | 10.1% | 13 |
| 12 | IIS | 10.1% | 13 |
| 12 | Linux | 10.1% | 13 |
| 12 | Service Management | 10.1% | 13 |
| 17 | Firewall | 9.3% | 12 |
| 18 | Microsoft Office | 8.5% | 11 |
| 18 | Oracle | 8.5% | 11 |
| 18 | Root Cause Analysis | 8.5% | 11 |
| 21 | Validation | 7.0% | 9 |
| 22 | AWS | 6.2% | 8 |
| 22 | Client Onboarding | 6.2% | 8 |
| 22 | Collaborative Culture | 6.2% | 8 |
| 22 | TCP/IP | 6.2% | 8 |
| 22 | Workflow | 6.2% | 8 |
| 27 | Computer Science | 5.4% | 7 |
| 27 | Customer Engagement | 5.4% | 7 |
| 27 | HNC | 5.4% | 7 |
| 27 | HND | 5.4% | 7 |
Technical Support Skill Set Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Technical Support Engineer | 56.6% | 73 |
| 2 | Technical Engineer | 53.5% | 69 |
| 3 | Technical Support Analyst | 14.7% | 19 |
| 4 | Audio Visual Engineer | 7.8% | 10 |
| 4 | Cybersecurity Engineer | 7.8% | 10 |
| 4 | Security Support Engineer | 7.8% | 10 |
| 4 | Technical Support Specialist | 7.8% | 10 |
| 8 | Azure Security Engineer | 7.0% | 9 |
| 9 | Technical Leader | 4.7% | 6 |
| 9 | Technical Support Consultant | 4.7% | 6 |
| 11 | Active Directory Support Engineer | 3.9% | 5 |
| 12 | Help Desk Support | 3.1% | 4 |
| 12 | Oracle Support Analyst | 3.1% | 4 |
| 12 | Technical Support Advisor | 3.1% | 4 |
| 15 | IT Support | 2.3% | 3 |
| 15 | Oracle Technical Consultant | 2.3% | 3 |
| 15 | Senior Technical Support Engineer | 2.3% | 3 |
| 18 | 1st Line Technical Support | 1.6% | 2 |
| 18 | Microsoft 365 Manager | 1.6% | 2 |
| 18 | Technical Support Manager | 1.6% | 2 |