Technical Support Jobs with Hybrid/Remote/WFH Options

Technical Support
UK > Work from Home

The median Technical Support salary for remote or hybrid work is £35,000 per year, according to job vacancies posted during the 6 months leading to 5 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Jul 2025
Same period 2024 Same period 2023
Rank 305 365 488
Rank change year-on-year +60 +123 +197
Permanent jobs requiring a Technical Support 163 228 124
As % of all permanent jobs with a WFH option 0.79% 0.67% 0.34%
As % of the Job Titles category 0.87% 0.69% 0.36%
Number of salaries quoted 147 205 89
10th Percentile £27,750 £26,750 £27,171
25th Percentile £31,335 £30,000 £31,250
Median annual salary (50th Percentile) £35,000 £33,500 £39,000
Median % change year-on-year +4.48% -14.10% +4.00%
75th Percentile £58,000 £47,500 £48,750
90th Percentile - £50,000 £51,980
UK median annual salary £34,500 £35,000 £35,000
% change year-on-year -1.43% - +7.69%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 18,832 32,819 34,592
% of permanent jobs with a recognized job title 91.52% 96.20% 95.89%
Number of salaries quoted 10,508 24,686 25,631
10th Percentile £25,313 £32,500 £36,750
25th Percentile £38,750 £42,500 £46,750
Median annual salary (50th Percentile) £55,000 £56,500 £62,500
Median % change year-on-year -2.65% -9.60% +4.17%
75th Percentile £75,000 £75,000 £81,000
90th Percentile £98,474 £95,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Technical Support
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Technical Support in the job title as a proportion of all IT jobs advertised.

Technical Support trend for jobs with Hybrid/Remote/WFH options

Technical Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Technical Support.

Technical Support salary trend for jobs with a WFH option

Technical Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Technical Support over the 6 months to 5 July 2025.

Technical Support salary histogram for jobs with a WFH option

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 5 July 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Technical Support in the job title.

1 58 (35.58%) Problem-Solving
2 55 (33.74%) Social Skills
3 47 (28.83%) Windows
4 44 (26.99%) Driving Licence
5 40 (24.54%) Customer Service
6 39 (23.93%) Microsoft
7 37 (22.70%) Siemens
8 34 (20.86%) Microsoft 365
9 32 (19.63%) Azure
10 28 (17.18%) Self-Motivation
10 28 (17.18%) Windows Server
10 28 (17.18%) Firewall
11 27 (16.56%) Active Directory
12 25 (15.34%) Finance
13 23 (14.11%) Retail
14 21 (12.88%) SQL
15 19 (11.66%) SharePoint
16 18 (11.04%) Degree
16 18 (11.04%) OneDrive
17 17 (10.43%) Hyper-V
17 17 (10.43%) Cisco
18 16 (9.82%) Microsoft Exchange
18 16 (9.82%) Cybersecurity
19 15 (9.20%) Password Management
19 15 (9.20%) Wi-Fi
20 14 (8.59%) AWS
21 13 (7.98%) Microsoft Intune
21 13 (7.98%) Manufacturing
21 13 (7.98%) Time Management
21 13 (7.98%) WAN

Technical Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (11.66%) SharePoint
2 16 (9.82%) Microsoft Exchange
Applications
1 10 (6.13%) Microsoft Office
2 4 (2.45%) Microsoft Project
3 1 (0.61%) AutoCAD
Business Applications
1 4 (2.45%) Salesforce CRM
2 2 (1.23%) Oracle ERP
Cloud Services
1 34 (20.86%) Microsoft 365
2 32 (19.63%) Azure
3 18 (11.04%) OneDrive
4 14 (8.59%) AWS
5 5 (3.07%) Cloud Computing
5 5 (3.07%) GCP
5 5 (3.07%) SaaS
6 4 (2.45%) Entra ID
7 2 (1.23%) Azure Monitor
8 1 (0.61%) Amazon CloudWatch
8 1 (0.61%) Azure Data Factory
8 1 (0.61%) Azure ExpressRoute
8 1 (0.61%) Azure Logic Apps
8 1 (0.61%) Dynamics 365
8 1 (0.61%) OCI
8 1 (0.61%) Power Platform
Communications & Networking
1 28 (17.18%) Firewall
2 15 (9.20%) Wi-Fi
3 13 (7.98%) WAN
4 12 (7.36%) LAN
5 7 (4.29%) Remote Desktop
6 6 (3.68%) DNS
6 6 (3.68%) Internet
7 5 (3.07%) DHCP
7 5 (3.07%) HTTP
7 5 (3.07%) TCP/IP
7 5 (3.07%) Unified Communications
7 5 (3.07%) VoIP
8 3 (1.84%) SD-WAN
8 3 (1.84%) VPN
8 3 (1.84%) Wireless
9 2 (1.23%) SSL
10 1 (0.61%) Cisco IPT
Database & Business Intelligence
1 5 (3.07%) NoSQL
2 3 (1.84%) GIS
3 2 (1.23%) SQL Server
4 1 (0.61%) DB2
4 1 (0.61%) Relational Database
4 1 (0.61%) SQL Server Integration Services
Development Applications
1 2 (1.23%) JIRA
2 1 (0.61%) Visual Studio
General
1 55 (33.74%) Social Skills
2 25 (15.34%) Finance
3 23 (14.11%) Retail
4 13 (7.98%) Manufacturing
5 7 (4.29%) Organisational Skills
6 5 (3.07%) Aerospace
6 5 (3.07%) Analytical Skills
6 5 (3.07%) Automotive
7 4 (2.45%) Inclusion and Diversity
7 4 (2.45%) Legal
8 3 (1.84%) Back Office
8 3 (1.84%) Welsh Language
9 2 (1.23%) Police
9 2 (1.23%) Telecoms
10 1 (0.61%) Documentation Skills
10 1 (0.61%) Games
10 1 (0.61%) Health Technology
Libraries, Frameworks & Software Standards
1 6 (3.68%) JSON
2 5 (3.07%) Pandas
2 5 (3.07%) Puppeteer
2 5 (3.07%) Scrapy
3 4 (2.45%) HTML
4 2 (1.23%) .NET
5 1 (0.61%) .NET Framework
5 1 (0.61%) ASP.NET
5 1 (0.61%) Middleware
5 1 (0.61%) Oracle Fusion
5 1 (0.61%) React
5 1 (0.61%) REST
5 1 (0.61%) SOAP
Miscellaneous
1 44 (26.99%) Driving Licence
2 28 (17.18%) Self-Motivation
3 9 (5.52%) Onboarding
4 7 (4.29%) Linux Command Line
5 6 (3.68%) Video Conferencing
6 4 (2.45%) Data Centre
6 4 (2.45%) Management Information System
6 4 (2.45%) Robotics
7 1 (0.61%) Cloud Native
7 1 (0.61%) Distributed Applications
7 1 (0.61%) Hybrid Cloud
7 1 (0.61%) LIMS
7 1 (0.61%) NHS
Operating Systems
1 47 (28.83%) Windows
2 28 (17.18%) Windows Server
3 11 (6.75%) Linux
4 7 (4.29%) Windows 7
5 6 (3.68%) Mac OS
6 1 (0.61%) Android
6 1 (0.61%) Apple iOS
6 1 (0.61%) Mac OS X
6 1 (0.61%) Windows 10
Processes & Methodologies
1 58 (35.58%) Problem-Solving
2 40 (24.54%) Customer Service
3 16 (9.82%) Cybersecurity
4 15 (9.20%) Password Management
5 13 (7.98%) ITIL
5 13 (7.98%) Time Management
6 11 (6.75%) Project Management
7 10 (6.13%) Change Management
8 9 (5.52%) Customer-Centricity
9 8 (4.91%) Computer Science
9 8 (4.91%) Continuous Improvement
9 8 (4.91%) Mentoring
10 7 (4.29%) Incident Management
11 6 (3.68%) Infrastructure Management
11 6 (3.68%) Patch Management
12 5 (3.07%) API Testing
12 5 (3.07%) Customer-Centric Approach
12 5 (3.07%) Data Extraction
12 5 (3.07%) Data Pipeline
12 5 (3.07%) Project Delivery
Programming Languages
1 21 (12.88%) SQL
2 6 (3.68%) Python
3 5 (3.07%) JavaScript
3 5 (3.07%) PowerShell
4 3 (1.84%) PHP
5 2 (1.23%) C#
6 1 (0.61%) PL/SQL
6 1 (0.61%) T-SQL
6 1 (0.61%) VB.NET
Qualifications
1 18 (11.04%) Degree
2 7 (4.29%) Computer Science Degree
3 5 (3.07%) Microsoft Certification
4 4 (2.45%) DBS Check
5 3 (1.84%) MCP
5 3 (1.84%) MCSA
5 3 (1.84%) MCSE
6 1 (0.61%) A+ Certification
6 1 (0.61%) CCNA
6 1 (0.61%) Cisco Certification
6 1 (0.61%) Network+ Certification
6 1 (0.61%) PhD
6 1 (0.61%) Security Cleared
Quality Assurance & Compliance
1 4 (2.45%) SLA
2 1 (0.61%) GDPR
2 1 (0.61%) ISO 13485
2 1 (0.61%) ISO/IEC 27001
System Software
1 27 (16.56%) Active Directory
2 17 (10.43%) Hyper-V
3 6 (3.68%) VMware Infrastructure
4 5 (3.07%) Terminal Services
Systems Management
1 13 (7.98%) Microsoft Intune
2 4 (2.45%) SCCM
2 4 (2.45%) WSUS
3 2 (1.23%) PaperCut
Vendors
1 39 (23.93%) Microsoft
2 37 (22.70%) Siemens
3 17 (10.43%) Cisco
4 11 (6.75%) VMware
5 8 (4.91%) Fortinet
6 6 (3.68%) Meraki
6 6 (3.68%) SonicWALL
6 6 (3.68%) WatchGuard
7 4 (2.45%) Salesforce
7 4 (2.45%) SAP
8 3 (1.84%) ConnectWise
8 3 (1.84%) Datto
8 3 (1.84%) ESET
8 3 (1.84%) Google
8 3 (1.84%) Oracle
8 3 (1.84%) ServiceNow
8 3 (1.84%) Sophos
8 3 (1.84%) Ubiquiti
8 3 (1.84%) Veeam
9 2 (1.23%) Okta